Privacy Policy

This Privacy Policy describes how Shozab Hasan ("we", "us", or "our") collects, uses, and discloses information in connection with our website, our mobile applications, and other related services (collectively, the "Services").

By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not access the Services.

1. Information We Collect

We collect information to provide, maintain, and improve our services, products, and user experiences. The types of information we may collect include:

A. Personal Information You Provide

We collect personal information that you voluntarily submit to us when communicating with us or requesting information, which may include:

• Name and contact information (such as your email address).
• Details of any inquiries, feedback, or support requests you send to us.

B. Usage and Device Data (Collected Automatically)

When you visit our website or use our mobile applications, we may automatically collect certain usage and device metrics, including:

• Log Data: Your Internet Protocol (IP) address, browser type, operating system, referring URLs, access times, and pages viewed.
• Usage Details: Information about how you interact with our website or mobile apps (e.g., links clicked, feature usage, session duration).
• Mobile Device Information: Device model, operating system version, unique device identifiers, and basic crash logs.

2. Mobile Application Permissions

To provide full functionality in our mobile applications, our apps may request permissions to access specific system features of your device. These may include:

• Network State & Internet Access: Permitting the app to check connection status and access the internet to synchronize learning data, load content, and contact external services.
• Local Storage: Allowing the app to read, write, or cache offline course files, SCORM player states, and configuration settings locally on your device.
• Notifications: Sending push notifications, updates, or learning reminders (you can opt out of these at any time via your device settings).

You can manage, restrict, or revoke these permissions at any time through your mobile device's operating system settings.

3. Analytics and Tracking Technologies

We use industry-standard tracking technologies and analytics tools to monitor, optimize, and evaluate the performance of our website and mobile apps.

A. Google Analytics

We use Google Analytics on our website to collect and analyze usage trends. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming here. Google uses this data to track, monitor, and report web traffic. You can prevent Google Analytics from recognizing your return visits by disabling cookies on your browser, or by installing the Google Analytics Opt-out Browser Add-on.

B. Mobile App Analytics (e.g., Firebase Analytics)

In our mobile apps, we may use analytics services (such as Google Analytics for Firebase) to collect anonymized usage demographics, feature interactions, and crash analytics. This data helps us debug software issues and design a better learning experience.

C. Cookies and Local Storage

We use cookies and local storage (HTML5) to maintain user sessions, remember user configurations, and track progress within SCORM courses or learning packages. You can control cookie preferences directly through your browser settings.

4. How We Use Your Information

We use the information we collect for various business and operational purposes, including to:

• Provide, operate, and maintain our websites, applications, and learning technologies.
• Analyze usage trends and behavior to improve software performance and instructional design workflows.
• Provide support and respond to customer queries.
• Monitor security, prevent fraudulent activity, and debug software errors.
• Comply with applicable legal requirements and industry standards.

5. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share information under the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers (such as hosting companies, database providers, and analytical platforms) who assist us in operating our Services, under strict compliance with privacy standards.
• Legal Obligations: We may disclose information if required to do so by law, court order, or government regulation, or to protect the safety, rights, or property of Shozab Hasan, our users, or the public.
• Business Transitions: In the event of a merger, acquisition, or sale of assets, data related to our services and apps may be transferred as part of the business assets.

6. Security of Your Data

The security of your data is important to us. We implement appropriate technical, physical, and administrative security measures (such as SSL/TLS encryption in transit) to protect your information against unauthorized access, loss, or alteration. However, please be aware that no transmission method over the internet or electronic storage solution is 100% secure.

7. Children's Privacy

Our Services are not designed for or targeted at children under the age of 13. We do not knowingly collect personal identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete this data from our servers.

8. Your Rights and Choices

Depending on your jurisdiction (such as the European Union under GDPR or California under CCPA), you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise any of these rights, please contact us using the information below.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect operational or legal changes. We will notify you of any changes by updating the "Last Updated" date at the top of this page. You are advised to review this policy periodically for any updates.

10. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, please reach out to us:

• Via Regex Dot Pvt Limited: https://regex.global
• Via LinkedIn Profile: Shozab Hasan on LinkedIn